Privacy policy

Last Updated: 23/11/2023

Maintaining the security of your data is a priority at Open Impact Analytical Services Ltd (Open Impact), and we are committed to respecting your privacy rights. We are registered with the Information Commissioner’s Office (ICO), and we promise to handle your data fairly and legally at all times. Open Impact is also dedicated to being transparent about what data we collect about you and how we use it.

Cookies

Unlike most websites, this site does not use cookies to track user interaction. As a result, we don’t have a cookie notice, because we don’t collect or share personal information about you. We use https://umami.is, which is a non-invasive, open-source, GDPR-compliant analytics provider that tracks users through anonymised IP addresses. We use it to see how many users visit our pages.

Third parties

We do not use third parties to process personal data on our behalf.

Contacting us

Should you choose to contact us using the email links on our website, none of the data that you supply will be stored by this website or passed to / be processed by any third party. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. More information is available here: https://www.fastmail.help/hc/en-us/articles/1500000280221-How-Fastmail-provides-a-secure-service

Our website

Our website is hosted by Krystal, which has been powered 100% by renewable energy since 2017 with a transparent relationship between their data centre and energy provider. More information is available here: https://krystal.uk/green

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our nominated contact for data protection James Ransom at james@open-impact.co.uk.

Changes to this Privacy policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

Open Impact Analytical Services Ltd is a company registered in England and Wales, number 14694902. Our registered address is Top Floor, Raven House, 29 Linkfield Lane, Redhill, England, RH1 1SS.